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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What to do until help arrives

1/21/2019 (Permalink)

Water Damage What to do until help arrives Water damage to a business

A water heater breaks, the sink won’t stop running or some other clean water source causes damage to your home. You’ve called SERVPRO® and we’re on our way, but in the meantime there are some things you can do to help mitigate.

  • Shut off the water source
  • Turn off circuit breakers for wet areas of the building
  • Remove as much excess water as possible
  • Wipe excess water from word furniture
  • Place aluminum foil or wood blocks between furniture legs and wet carpet
  • Remove paintings and place them in a safe/dry are

You may have noticed I said ‘clean water source’ in the beginning of this post. Water from toilets, outside the home and any other contaminated source pose a different danger. When water damage has been caused by contaminated water we suggest avoiding all contact and washing your hands thoroughly after contact with contaminated items.

What happens when you don’t mitigate

1/21/2019 (Permalink)

Mold Remediation What happens when you don’t mitigate Water damage untreated will likely end up with mold

Unbeknownst to you water entered into your home or commercial property. It sat and temperatures rose and fell, as they tend to do this time of year in Texas. Time goes by and by the time you stumble upon some unchecked cabinet, or unused corner of your property, mold has begun to grow. This is a more common cause of mold, but it gives us a chance to talk about the importance of mitigation.

Drying out your home or commercial property immediately after a water damage changes the size and severity of the damage and ultimately saves money and time. Ignoring a wet spot or choosing to not have an ERP (Emergency Readiness Plan) created for your property leaves you at risk.

For a complimentary ERP call SERVPRO of Flower Mound at (214) 250-1626.

"What are you guys doing?"

1/2/2019 (Permalink)

Water Damage "What are you guys doing?" Step 3

When it comes to water damage, especially in a home, a common question is “what are you guys going to do?” In a previous post I touched on the 6 Steps of Water Damage Restoration:

  1. Emergency Contact
  2. Inspection and Damage Assessment
  3. Water Removal/Water Extraction
  4. Drying and Dehumidification
  5. Cleaning and Sanitizing
  6. Restoration

In this post I want to shine light on the meat of the process so to speak, number three: water removal/water extraction. This step removes the majority of the water from your home/property which in turn reduces the drying time and also helps to prevent mold growth as well as secondary water damage. With the use of powerful pumps and truck-mounted vacuum units, SERVPRO is able to quickly remove hundreds or even thousands of gallons of water from your property.

Water Damage at a Local Bank

1/2/2019 (Permalink)

Commercial Water Damage at a Local Bank Inwood National Bank

Sunday evening as families were preparing for Christmas, a water line at a nearby bank burst and water began to flood the two story property. Proof that water damage can strike at any (and usually the most inconvenient) time. Commercial water restoration presents its own unique challenges, most importantly for the business owner, is that every hour spent cleaning is an hour of lost revenue. Thankfully the team members at SERVPRO of Flower Mound have the training, experience and equipment to manage water and flooding damage of all sizes. Whether it be a large water emergency, similar to the bank, or a smaller water damage event, SERVPRO of Flower Mound will respond quickly to mitigate the damage and manage the restoration project through to completion.

Have the resources to handle storms and disasters

12/5/2018 (Permalink)

Why SERVPRO Have the resources to handle storms and disasters Ready to take on any size disaster

SERVPRO of Flower Mound is proud to be a part of a national network of over 1,700 Franchises across the country and to have an elite Disaster Recovery Team within our repertoire. The elite large-loss specialists are prequalified to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2018 Hurricane Michael
  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Tornado in Moore, Oklahoma
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2013 Boulder, Colorado Flooding
  • 2012 Super Storm Sandy
  • 2010 Nashville Floods

Should a storm or major event strike, call (972)420-4771.

Let our family take care of yours

12/3/2018 (Permalink)

Why SERVPRO Let our family take care of yours The team that works and plays together

With offices across the country, technicians nationally certified and a factory that makes patented cleaning products SERVPRO is not a small company by any meaning of the word. SERVPRO of Flower Mound, however, distinguishes itself by being a franchise that has all of the means of a large corporation, while maintaining a family owned feeling. The credit for this falls onto the shoulders of our owner, John Mondy. Due to his scrupulous hiring standards and acceptance of “nothing short of amazing”, the team here at SERVPRO of Flower Mound is truly bonded like family. When disaster strikes and your family is in need of help, call ours. 24/7/365 we don't stop until we've made it "Like it never even happened." (972) 420-4771.  

Restore vs Replace Mentality

12/3/2018 (Permalink)

Why SERVPRO Restore vs Replace Mentality Restoring even the most delicate belongings

The restore vs. replace mentality is one of the greatest assets SERVPRO of Flower Mound has. When it comes to making it "Like it never even happened." it’s impossible to overstate the importance of keeping as many of the original items as possible. This allows prices to stay down as the cost for restoration is 20% of the cost for replacement. More importantly restoring is the preferred option because whether we realize it or not, the things in our homes, even the most arbitrary, have some kind of sentimental value. The blanket you always grab when you watch a movie, the plate you put your Thanksgiving turkey on or the couch your grandparents gave you. Every item of yours is important and SERVPRO of Flower Mound will treat it as such.

Faster to any disaster

12/3/2018 (Permalink)

Why SERVPRO Faster to any disaster Faster than the speed of light, your SERVPRO of Flower Mound team

SERVPRO of Flower Mound works hard to be faster to any disaster. How fast is fast you may ask? Our work from start to finish, that is from the time you call our office to the moment the work is finished and we hand in the bill, is on average about 5 days. What does that look like in real life? Say your water heater broke just as you got to work on Monday morning. You call SERVPRO of Flower Mound at (972) 420-4771 right away. Within 4 hours we’re on site placing equipment and on the fifth day, Friday, your home is dry. Is this the case for every job? Certainly not, but the dedication to exceptional work and the importance of restoring your home in a timely manner remain exactly the same.

Highly trained staff

12/3/2018 (Permalink)

Why SERVPRO Highly trained staff Training above the norm

At SERVPRO of Flower Mound our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: Initial Franchise Training (a 15-day hands-on course at the SERVPRO Corporate Training Facility), IICRC Training (standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses), Employee Certification Training, e-Learnings and Continuing Education Classes. In addition SERVPRO of Flower Mound is proud to employ two of the 35 individuals in the world certified as Triple Master Restorers. When you need a company you can trust with the things that matter most call SERVPRO of Flower Mound (972)420-4771.

Advanced equipment and technology

12/3/2018 (Permalink)

Why SERVPRO Advanced equipment and technology The most advanced equipment

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Flower Mound Professionals to restore a property back to preloss condition quickly, reliably, and more effectively. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively. By using equipment such as thermal imagine cameras to identify the location of unwanted water, truck-mounted and portable extraction units for performing efficient water removal, high-velocity air movers that allow moisture to evaporate at a faster pace, air scrubbers to remove odors and control air quality, and OSHA-approved cleaning agents, SERVPRO of Flower Mound is invested in delivering the best quality service with the most advanced technology.

TXFallenPD 5k

11/12/2018 (Permalink)

Community TXFallenPD 5k SERVPRO of Flower Mound puts in a team for the local 5k

On Saturday October 20th, as the sun lingered behind the horizon six members of the SERVPRO of Flower Mound team stood in front of the AMC movie theater located in The Shops at Highland Village. Laughing and attempting to stretch they prepared for the Texas Fallen PD 5k with no guise of experience. The attendance was not due to a love of running nor to a profound interest in waking long before the sun rose, but instead a love and appreciation for those who protect our communities. As a franchise owned by a veteran and a corporation that is sponsoring the NCAA First Responder’s Bowl, events such as these are where we choose to spend our time. Giving back to our community and spending the rest of the day within The Shops at Highland Village meeting some of the citizens that call Southern Denton counties such as Flower Mound, Lewisville and Highland Village their home.

Commercial property takes on water

11/12/2018 (Permalink)

Commercial Commercial property takes on water A Community in need deserves SERVPRO of Flower Mound indeed

Mitigation is defined as the act of mitigating, or lessening the force or intensity of something unpleasant. The management staff at one local assisted living facility took the message to heart when they noticed water getting in through some windows. As the deluge of rain fell from the heavy black storm clouds technicians at the SERVPRO of Flower Mound office received the call and began deploying resources. Before the clouds had a chance to retreat technicians were on site working quickly and around the clock. Within a few days the project site was brought back to preloss condition with limited business interruption.

The truth about our service is that we don’t ever want you to need us. We are not a company that you want to need, but just like insurance when the time come you’ll be happy we’re there.

Fire in Flower Mound

10/17/2018 (Permalink)

Fire Damage Fire in Flower Mound SERVPRO of Flower Mound supporting the local fire fighters, team work!

It's easy to forget about fire prevention with all the rain that's been rolling in recently, but as one residence recently learned fires happen no matter what the weather is!

Thankfully for the residence in our community the fire departments have made it a priority to have fire prevention departments/missions.

"The Flower Mound Fire Department Fire Prevention Office mission is to prevent and reduce the incidence of fire by increasing the awareness and knowledge of residents and businesses and by respecting fire safety and ensuring compliance with the International Fire Code. This mission is accomplished through fire prevention education, fire investigations, and compliance inspections. It is the Fire Prevention Office goal to keep Flower Mound a safe place in which to live, work, visit, and raise a family."

Click the link below for your fire department and learn more on how to protect your home/business:

Flower Mound: https://www.flower-mound.com/129/Fire-Department

Highland Village: https://www.highlandvillage.org/809/Fire-Prevention-Division

Lewisville: https://www.cityoflewisville.com/about-us/departments-services/fire-department

Commercial Storm Damage Restoration

8/20/2018 (Permalink)

Commercial Commercial Storm Damage Restoration Just look for us in the flaming truck

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There’s never a convenient time for flooding or water damage to strike, and storms don’t just strike during regular business hours; that’s why SERVPRO Franchise Professionals offer 24 hour emergency service 365 days per year.

Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give our Professionals a call and they’ll be there fast with the help you need.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Storm and Water Restoration Industry
  • Highly Trained Storm and Water Damage Restoration Specialists

Storm or Flood Damage? Call Us Today 972-420-4771!

Contents Restoration

8/20/2018 (Permalink)

Water Damage Contents Restoration SERVPRO of Flower Mound technician

SERVPRO of Flower Mound specialize in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. SERVPRO Professionals utilize several methods of cleaning your contents, including:

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.

Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.

Spray and Wipe -Effective for items that can’t withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

The Water Damage Restoration Process

8/9/2018 (Permalink)

Water Damage The Water Damage Restoration Process Technician Shane taking moisture readings

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

                The cleanup and restoration begins with a phone call. Our national call center is fully staffed 24 hours a day and ready to dispatch the nearest SERVPRO Franchise Professionals to your home or business. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage

Step 2: Inspection and Damage Assessment

                The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. The SERVPRO Franchise Professional is determining the scope of the damage so he or she can develop an appropriate plan of action.

Step 3: Water Removal/Water Extraction

                The water extraction step removes the majority of the water from your home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time and help to prevent mold and secondary water damage. They use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

Step 4: Drying and Dehumidification

                After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.

Step 5: Cleaning and Sanitizing

                Your property’s walls, floors, and other surfaces will likely need professional cleaning treatments. Besides cleaning your property’s structure, SERVPRO Franchise Professionals will also clean your belongings, like furniture, upholstery, clothing, and other restorable personal items, damaged by the water. Flooding and water damage often require odor removal and deodorization treatments, since wet materials have an unpleasant odor.

Step 6: Restoration

                Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Somethings just can't be replaced

8/8/2018 (Permalink)

Biohazard Somethings just can't be replaced 24/7/365

The SERVPRO of Flower Mound franchise provides cleanup and recovery services for many biohazard situations. These include the following:

Sewage backups

Crime scene residues

Suicide/death accidents

Homicide cleanups

Blood cleanup

Accident cleanup

Hoarding scenes

Animal waste/remains

Chemical spills

Tear gas cleanup

Meth lab cleanup

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Because of this specialized training and experience is key when choosing a cleanup company.

Recently we were called to a woman’s home in Grapevine to attend to the belongings after such an event and while it was undeniably sad, it was heartwarming to be able to tell the family that we could restore the belongings of their loved one. It is always a big selling point that restoration costs a dramatic amount less than replacing, but in such events there is no way to replace the sentimental personal effects.

Water Damage Timeline

8/8/2018 (Permalink)

Storm Damage Water Damage Timeline Storms cause water damage

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Understanding Mold

8/3/2018 (Permalink)

Mold Remediation Understanding Mold Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

What should you do after a fire?

8/2/2018 (Permalink)

Your family is safe, all pets and stuffed animals included, now what? Here are easy tips to remember for AFTER a fire:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

DO NOT:

  • Attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Knowledge is power and becoming familiar with what you should and shouldn’t do ensures that when a disaster does strike your family will be able to recover quickly.

DID YOU KNOW? (storm)

7/19/2018 (Permalink)

Storm Damage DID YOU KNOW? (storm) While thunder won't hurt you-lightning will!

Being a restoration company you will often hear of the doom and gloom associated with storms. But when properly prepared for storms can be really interesting!

Here are a few fun storm facts:

  • In order for there to be a thunder storm you need three things
  • Moisture (to make the clouds and the rain)
  • Unstable air (usually warm air that can rise rapidly)
  • Lift (something able to lift the air, such as fronts, mountains or sea breezes)
  • At any one moment there are nearly 1.800 thunderstorms occurring
  • The lightning produced from thunderstorms kill more people each year than tornadoes do
  • By counting the seconds between the flash of lightning and the clap of thunder you can estimate how many miles away a storm is!

DID YOU KNOW? (mold)

7/19/2018 (Permalink)

Mold Remediation DID YOU KNOW? (mold) Mmmmmm, mold!

While many of us think of mold and cringe because we associate it with bad things such as infections, disease and death, the truth of the matter is that there is a lot of mold in the world that we love to eat and couldn’t live without!

Did you know:

  • Cheese is made from mold. Geotrichum candidum to be exact.
  • Quorn, a meat substitute primarily sold in the UK, is fusarium venenatum.
  • Alexander Fleming, a brilliant Scottish physician, microbiologist and pharmacoligist discovered penicillin from a mold called Penicillium notatum. It was actually the world’s first antibiotic.
  • The immunosuppressant drug cyclosporine, used to suppress the rejection of transplanted organs, is derived from the mold Tolypocladium inflatum.
  • Several statin cholesterol-lowering drugs are derived from molds

Home in Grapevine serviced after a storm causes water damage

7/18/2018 (Permalink)

Storm Damage Home in Grapevine serviced after a storm causes water damage Moisture readings at a home in Grapevine

Here SERVPRO of Flower Mound and a fellow franchise teamed up to perform the restoration services on a structure in Grapevine. One team began extraction of the water immediately while another team started bringing in equipment and staging for the dry out. Having such a large family of SERVPRO’s means that there is always a helping hand around when you need it.

After just a few days the structure was dry and the flooring contractors were able to get in and perform their work. SERVPRO of Flower Mound is proud to work with other SERVPRO franchises to help take care of our customers!

If your home or business experiences a water damage give SERVPRO of Flower Mound a call as soon as possible! 972-420-4771

What Secondary Damage can occur after water damage in your home or commercial building?

7/12/2018 (Permalink)

Water Damage What Secondary Damage can occur after water damage in your home or commercial building? Sebastian and Noah working on drying a structure

After water leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected.  SERVPRO of Flower Mound strives to prevent secondary damage every time we remediate water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: a water heater leak, sink overflow, fire, refrigerator leak, excessive rain, storm damage, leaky roof, flood damage, or any other reason water has invaded your home or business, please know that SERVPRO of Flower Mound is here to help. Faster to Any Disaster

Mold Needs the Right Environment to Grow

7/12/2018 (Permalink)

Mold Remediation Mold Needs the Right Environment to Grow PPE when dealing with mold is a must

We are constantly exposed to thousands of different types of fungi in our everyday lives.  Certain types of fungi tend to exist naturally in soils, plants, fruits and textiles. Exposure to these fungi in naturally occurring doses is generally not harmful.

Mold can grow on areas with the following:

  • Water, moisture or high humidity
  • Food (any organic substance)
  • The right temperature (generally 68-86 degrees F, but some can grow in 30 degrees or colder)
  • Lack of ventilation
  • Mold presents greater challenges to young children, the elderly and other immunosuppressed people.
  • Some molds can produce toxins if the environmental conditions are right.

If you have had a water damage and assumed it would be okay drying on its own or if you suspect you have mold, please contact SERVPRO® of Flower Mound today.

Is your home storm ready?

7/11/2018 (Permalink)

Storm Damage Is your home storm ready? 24/7/365

As restoration professionals we often see the outcome of a home that wasn’t storm ready and in light of the billowing storm clouds outside of our office window I believe this is a perfect time to reach out with some helpful reminders!

  1. Let everyone in your home know what the plan is in the event of a storm, knowledge is power.
  2. Have furniture placed away from doorways so exit points aren’t blocked and have items arranged so that you could live on a single floor if need be. Think of warm clothing, blankets and whatever else you may need close at hand.
  3. Delicate items and those of value should be kept off of walls or shelves and placed in safe places, especially during storm season.
  4. Make sure you have insurance with details and a hard copy easily accessible, it’s a sad truth that many people don’t have as much coverage as they need when a catastrophe strikes.

It’s always sad to talk about the what-if’s involved with emergency storm situations, but being prepared is one way you can assure your life will get back to normal as quickly as possible.

Who wore it better

7/10/2018 (Permalink)

Mold Remediation Who wore it better Ghostbuster... or MOLD-buster

Why does one of our technicians look like he could be a part of the ghostbusters gang? Because PPE! PPE stands for personal protective equipment and it’s an integral part of making sure our team stays safe while handling a variety of situations. In this photo our technicians is working on a mold job, which is more commonly when you’ll see one of our team dawn the gear. However, our production manager Jake as well as our franchise owner John just dressed up in a similar outfit to inspect a biohazard clean up. The get up may look silly, but SERVPRO of Flower Mound makes health and safety a priority; both for our work family and our customer that become family.

If you suspect you might have mold call SERVPRO of Flower Mound at (972) 420-4771!

Identifying the different levels of fire damage

7/5/2018 (Permalink)

Fire Damage Identifying the different levels of fire damage Burnt Bunny makes a full recovery

Much like anything else, all fires are not the same. Some burn blue while others orange and some create more smoke than others. Because there are many different types of fire, there are many different types or fire damage and therefore many different types of fire restoration.

Minor fire damage can be identified by a light to moderate amount of smoke residue only in a few areas. As such, restoration calls for dry and/or wet cleaning the ceilings, walls, floors and contents.

Mediums fire damage situations, those where smoke residue is moderate and more materials are affected, typically will require repainting. In addition to the new coat of paint materials such as drywall, cabinets and contents are more likely to need to be replaced.

Last are the major fire damage scenarios. When the fire becomes so hot at a specific point that the structural frame and/or finishes become charred. This fire damage requires emergency services and will often require restorers to pack up any salvageable belongings to store at a separate location.

The best way to avoid all three types of fire damage is to practice safety measure, ESPECIALLY in the kitchen!

The Mold Remediation Process

7/2/2018 (Permalink)

Mold Remediation The Mold Remediation Process Moldy carpet at local property

You realized that you need mold remediation, so you gave your local SERVPRO® a call and now you’re wondering “what are they going to do?” While it may not be pretty and it certainly isn’t easy, SERVPRO® has taken the process of mold remediation and broken it down it to simple steps.

First we have to inspect. Where is it growing, what caused it and most importantly, what do we need to do to get rid of it. Once the plan of action is decided the contaminated area(s) are contained and the air is filtered while trained technicians remove all mold and mold-infested materials. As a team works to clean the structure another team will work on the contents and belonging that were within the structure. Furniture, decorations and clothing can all be affected by mold and SERVPRO® of Flower Mound is prepared to clean it all!

Do you have an ERP for your commercial property?

6/29/2018 (Permalink)

Commercial Do you have an ERP for your commercial property? A team that's always ready to go

One of the most important aspects of having a business is having an emergency evacuation plan. It is a sad truth that many people have been hurt when a company or building lack such a plan and an emergency, such as a fire, occurs. Such a plan ensures the safety and wellbeing of individuals within a structure. An ERP, emergency readiness plan, offers that same assurance, but to the owner and the business. It is the handbook on getting your business back open and running in a timely manner. Who to call, where to find valves and knobs and most importantly a layout already on hand for your local SERVPRO® so that mitigation can begin as soon as possible.

Whether you choose to have an electric copy on your phone or a hard copy on hand, the ERP is easily accessible to whomever. It is your peace of mind as of business owner, that extra insurance policy when you go on vacation, because you know that in the event of an emergency all of the proper steps will be taken to ensure a quick recovery.

Local church faces water damage after severe storm hits

6/22/2018 (Permalink)

Storm Damage Local church faces water damage after severe storm hits Removing the cove base after a water damage

A storm is rolling in and 80 mph winds are knocking at your door, is your home ready for the potential beating? A local church faced this very dilemma and wound up with flooding throughout the majority of their building. Thankfully it was minor and SERVPRO® of Flower Mound was out there at midnight when the call came in. Being a 24 hour emergency company means that that’s just what we do. We come when you need us, because mitigating the damage in a timely manner is a singular factor that plays a huge roll.

Have you had storm or flood damage? Call us today at (972)420-4771! Visit SERVPRO® of Flower Mound on Facebook or Instagram to learn more about our team and the jobs we do!

So you have mold... what now?

6/20/2018 (Permalink)

Mold Remediation So you have mold... what now? Our Project Manager Megan is always ready to hear what's going on and answer any questions you may have

Being a SERVPRO® franchise that is licensed in mold remediation means that we at SERVPRO® of Flower Mound get quite a bit of phone calls that begin with “what do I do?” So I am here with the answers!

  • We need as much information as you can possibly think of when you first call. This means how much mold you can see, what surfaces it is covering, how long has it has been there and where do you think the moisture is coming from that has caused the mold. The more we know, the better prepared we are to assist!
  • Depending on how you answer we will either schedule an appointment to come and take a look for ourselves or we will advise you to call a mold inspector.
  • The inspector will do just as the name implies, he/she will come to your location and test the air. This step is important because it lets you know just what kind of mold is present. The testing also give the inspector the information to put together what is called a protocol. Basically a step by step instruction manual telling a remediation expert, such as ourselves, what to do in order to pass the follow up test.
  • After our work is done, the inspector returns to the property and tests again.

Still have more question? Send us an email or give us a call and we’d be happy to answer them! The scariest part is not knowing.

House fires now burn hotter and faster, so what do you do?

6/19/2018 (Permalink)

Fire Damage House fires now burn hotter and faster, so what do you do? Like it never even happened

Fire is the visible process of combustion. Once fuel is heated to its ignition point the duration of the flame is dependent on three factors, oxygen, heat and fuel. In complete combustion fuel will not create smoke or other products, only water and carbon dioxide. This creates the blue flame that we typically see in homes from cooking. Complete combustion requires there be enough oxygen to completely combine with the fuel gas, when there is not enough oxygen you have incomplete combustion. This is going to typically be a yellow or orange flame that produces smoke.

An article by TODAY states that research shows 30 years ago you would have had about 17 minutes to get out of a house that was on fire. Today that time is down to 3 or 4 minutes. Since newer homes have more synthetic materials, the backing on carpets, the drapes and most pillows, house fires now burn hotter and faster.

So what do you do? Become informed, KNOWLEDGE IS POWER! The top five common causes of house fires are cooking equipment, heating, smoking in bedrooms, electrical equipment and candles. Knowing what to be cautious of is step one, step two is having a plan to get out of the house and to contact emergency services in the event of a fire and step three is calling SERVPRO® of Flower Mound to get back into your home “like it never even happened”.

Are you sure you're ready for vacation?

6/19/2018 (Permalink)

Water Damage Are you sure you're ready for vacation? ESPORTA saves the day

Summer is here with longer days and, hopefully, plenty of vacations! As many homeowners leave for their much deserved trips, older and unused water heaters can build up pressure causing them to leak or in worst case explode. The resulting damage affects not only the structure, but also the belongings that make that structure a home. A quick response by calling SERVPRO® of Flower Mound can save those items once thought to be unsalvageable. Teddy bears, blankets, shoes and more that have been damaged by fire, water or mold are perfect for our Esporta wash system, just look at the results in our before and after section!

Have contents you thought were unsalvageable or want to know more about our restoration process? Give us a call at (972) 420-4771 !

Certified to clean your electronics!

6/18/2018 (Permalink)

General Certified to clean your electronics! Up next ... electronic guitars

There’s nothing better than getting cozy on your couch to watch a movie, having your friends over for the big game or putting on your child’s favorite movie. When there is a water or fire damage electronics, including those T.V's and gaming units are at risk of some serious damage. That’s why SERVPRO® of Flower Mound has made it a point to have a team of trained technicians that know how to restore your electronics.

From your favorite blanket to the big screen T.V. and even your floors, SERVPRO of Flower Mound® makes you a priority and take our “Like it never even happened.” slogan seriously.

For any questions or if you have a damage call us at (972) 420-4771 !

Fire in a family home

6/14/2018 (Permalink)

Fire Damage Fire in a family home Cup of coffee anyone?

A young child plays with his toys as the dog lays in her bed. Mom is scanning a take-out menu as dad flips through the channels on the T.V. A loud screeching siren brakes the calm bringing with it the realization that a fire has swallowed the kitchen wall.

Fire fighters are there to put the fire out and SERVPRO® of Flower Mound is there to put your home back together.

In the event of a fire the American Red Cross advises individuals to GET OUT, STAY OUT and CALL 9-1-1.

To learn more about our fire restoration process or have us assist you with a fire damage call us at (972) 420-4771 or visit our website! http://www.SERVPROflowermound.com/

NCEI reports over $300 billion of loss in TX

6/14/2018 (Permalink)

Storm Damage NCEI reports over $300 billion of loss in TX A lot of damage requires a lot of equipment, and that we have.

Over the last year the National Centers for Environmental Information reported over three hundred billion dollars of loss caused by disasters in Texas. While the enormity of the number speaks volumes on its own, it is important to remember that it is not just a number. It is people. That number reflects your neighbors, your friends and your family. The number is pulling money out of the family vacation fund or sleeping in a hotel for however long it takes get a home back together.

SERVPRO® of Flower Mound knows this which is why we take each call personally. With a contact time averaging under 3 minutes our family here at SERVPRO® of Flower Mound wants you to know we are doing what it takes to make it “Like it never even happened.” as fast as we can.

IT'S BLACK MOLD.... I think.

6/14/2018 (Permalink)

The fear of black mold has been around for as long as I can remember, and while I’m only 23 that’s still a substantial amount of time! Since coming into the restoration business and dealing with the multicellular growth on a regular basis I’ve learned some things.

First, just because your mold is black does not mean you have BLACK mold. It sounds silly but it’s the truth, molds such as Nigrospora and Cladosporium are black in color but are not known to have toxic side effects. Second, Stachybotrys chartarum, more commonly referred to as black mold can actually also be dark green. The third, and arguably the most important, thing I’ve learned since joining the business is that unless you’re a trained professional there is no way to know for sure.

If you’ve seen any growth within your home or business give us a call at (972) 420-4771, we’d be happy to take a look for you!

Three businesses flood in

6/11/2018 (Permalink)

Commercial Three businesses flood in Water damage in commercial properties does not stop business

"There's water! There's an inch of water covering the entire building!"

While the idea of an inch of water throughout your building is a horrific thought to many homeowners, it's a familiar beginning to many of the calls we take here.

Who was on the unfortunate end of this particular phone call? A dentist office, restaurant and a nail salon all a part of one shared property. 

The second call was shorter, less panicked; "our technicians will be at your location in 10-15 minutes.

Water damage does not discriminate between residential and commercial properties, and for that very reason neither does SERVPRO® of Flower Mound. 24hr emergency services and a team of trained professionals is what you will get every time. 1-4-8 is the standard, and we love to go above and beyond it.

Want to know more or need our assistance? Give us a call at (972)420-4771 or visit our website http://www.SERVPROflowermound.com/ .

Would you believe there is no such thing as mold removal, because you should.

6/11/2018 (Permalink)

Mold Remediation Would you believe there is no such thing as mold removal, because you should. "I wouldn't want my grandchildren in there"

Philip J. Hilts, in a 1997 New York Times pieces, writes

“EVEN the ancients had trouble coping with mold. In the worst case, the Book of Leviticus instructs, move out of the house. And a recent study published in Caduceus, a medical journal, theorizes that the last of the 10 plagues of Egypt was actually poisonous mold.”

The seriousness of having mold should never be minimized and your family here at SERVPRO® of Flower Mound have made sure to have not only the equipment, but also the qualifications to safely remove mold from your property.

Some companies may advertise “mold removal” or even guarantee to remove all mold, this is a fallacy. Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business.

To understand mold and break some common mold misconceptions click the link: http://www.SERVPROflowermound.com/mold-remediation 

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