Recent Posts

SERVPRO of Flower Mound called out to a local fire damage!

5/23/2019 (Permalink)

Fire Damage SERVPRO of Flower Mound called out to a local fire damage! Lightning strike causes fire damage in this Highland Village home.

As a restoration company we see losses like these all the time. For homeowners this is something that has never happened and has now rocked their world! When SERVPRO of Flower Mound was called out to this fire loss after lightning struck their home our first concern was to ensure everyone was okay. Luckily nobody was harmed in the fire and made it out safely!

When we are speaking with the homeowners we want to find out their high priority items in order to restore and return them as quickly as possible. This may be clothing for work and school, bedding, or even a child's stuffed animal they can't sleep without. Our trained team restores these items and returns them back to the customer until all other contents can be returned. 

Although we do see this all the time, we understand our customers don't. Everyone here at SERVPRO of Flower Mound try our best to help ease the process as much as we possibly can. 

Mold Remediation Performed at a Local Lewisville Business

5/3/2019 (Permalink)

Commercial Mold Remediation Performed at a Local Lewisville Business SERVPRO of Flower Mound is licensed with the state of Texas to remediate microbial growth in your home or business.

SERVPRO of Flower Mound was called out to a local business in Lewisville to perform an inspection due to a musty odor. Our crews arrived onsite and performed a moisture inspection with our infrared cameras. These infrared cameras are perfect for when you need to see hidden moisture as they detect heat patterns and reliably measure temperatures to pinpoint the affected areas. 

Once the affected areas were taped off to show the scope of work that was needed a small 1x1 exploratory section was removed in order to see what we were dealing with behind the drywall. We found microbial growth and informed the property manager on what the plan of action would be. 

A remediation plan was put into place, our crew was very detailed in their process, and we achieved clearance to restore the property back to preloss condition. Check out our Before & After section to see the clean result! 

SERVPRO is Hazmat and Bio Hazard Removal Trained

4/18/2019 (Permalink)

Why SERVPRO SERVPRO is Hazmat and Bio Hazard Removal Trained SERVPRO of Flower Mound onsite at a bio hazard getting suited up to start on the job.

Bio hazard clean up is considered: blood clean up, urine clean up, human feces clean up, animal feces clean up, vomit clean up, and other human fluids. General maid and janitorial services will no remove these items due to their potentially hazardous nature. SERVPRO of Flower Mound technicians are trained and properly uniformed to safely remove bio hazardous materials. 

Many homes and buildings that have been left unattended and/or improperly cared for will generally require this type of service. SERVPRO of Flower Mound will remove all hazardous items and properly dispose of them. This is why you can rely on SERVPRO of Flower Mound to get the job done quickly, safely, and to sanitation standards. If you or your business is in need of bio hazard services, please do not hesitate to give us a call 972-420-4771. 

Water Restoration in 4 Condos

4/10/2019 (Permalink)

Water Damage Water Restoration in 4 Condos Air movers and dehumidifier placed in the main living area of an affected condo.

A water damage occurred in four newly built condos, luckily before anyone moved in. SERVPRO of Flower Mound was called out to help restore these units and get them ready for their future tenants.

Our Production Manager Jake inspected the affected units as well as adjacent units with the property manager to ensure no further damage occurred prior to beginning work. Once we identified all affected areas a scope of work was agreed upon and we began the drying process. 

Extraction was performed in the carpeted rooms, baseboards were removed with holes drilled for ventilation, carpet was floated to aid in the drying process, and drying equipment was placed. In just a couple days all units were restored back to preloss condition. 

The property manager was not only happy that the work was performed so quickly but that she was able to now open up those to future tenants! 

Moving a Customer Back After a Fire Loss

4/10/2019 (Permalink)

Fire Damage Moving a Customer Back After a Fire Loss Loading up the truck to move contents back to a customers home that has been restored from a fire loss.

In most cases after a fire loss we are required to pack up a home in order to restore the affected contents back to preloss condition. This can be very stressful for our customers as they're still trying to juggle and wrap their head around the loss itself and the insurance process. SERVPRO of Flower Mound works diligently with our customers to ensure the smoothest transition as possible.

Photo inventory helps track the contents as they move throughout the restoration process and into storage prior to the move back. We provide inventory of the items to the insurance company and the customer in order for them to review and keep for their records.

The best and most rewarding part for us is the move back! Being able to see the customers excitement as they receive their items and get back to their normal life is heartwarming. 

Have you had your dryer vents and ducts cleaned recently?

4/10/2019 (Permalink)

Cleaning Have you had your dryer vents and ducts cleaned recently? Before and after a cleaning, what a difference!

Did you know that according to FEMA, failure to clean home dryers causes 34% of home fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these fires happening in your home or business, SERVPRO of Flower Mound can help clean dryer vents and ducts that may have build up. 

Here are a couple helpful tips: Clean the lint filter before and after each load and make sure the outdoor vent flap will open and is not restricted. Do not overload the dryer each cycle, keep it a light to medium load. 

For more information about cleaning dryer vents and ducts or to setup an inspection give us a call today! 972-420-4771

SERVPRO of Flower Mound Will Work With Your Insurance

4/2/2019 (Permalink)

Why SERVPRO SERVPRO of Flower Mound Will Work With Your Insurance SERVPRO of Flower Mound helps customers navigate through the restoration process by working directly with the insurance company.

In the unfortunate event your home or business suffers: water damage, fire damage, mold damage, or bio-hazard clean up needs, SERVPRO of Flower Mound will work seamlessly with your insurance company. This means less hassle and less worry for you! Our employees speak with insurance adjusters every day to make sure things are billed correctly with your insurance and the job is properly documented to ensure everything is going according to plan. Being in business for over 17 years, whatever property and casualty insurance you or your company uses, odds are we have worked with them in the past. If you need the job done right with less hassle for you, please do not hesitate to call SERVPRO of Flower Mound, we are always here to help! 972-420-4771

SERVPRO of Flower Mound technicians are Mold Certified!

3/27/2019 (Permalink)

Why SERVPRO SERVPRO of Flower Mound technicians are Mold Certified! SERVPRO of Flower Mound Mold Certified Technicians performing remediation services at a condo in Dallas.

Are you smelling mildew or a musty odor in your home or business? Can you visually see mold growth? SERVPRO of Flower Mound is licensed with the state of Texas and can perform your mold remediation using a mold certified technician so you know the job is done right! Mold remediation means the removal, cleaning, sanitizing, demolition, or other treatment, including preventative activities, of mold or mold-contaminated matter. The industry is regulated to ensure that persons conducting mold assessment and remediation services are properly trained and licensed, and are following minimum standards that protect the health of workers and building occupants. 

Please do not hesitate to give us a call today to set up a time to begin the mold remediation process! 972-420-4771

The Fire Damage Restoration Process

2/28/2019 (Permalink)

Fire Damage The Fire Damage Restoration Process SERVPRO of Flower Mound Professionals have the specialized fire restoration training needed to restore your home to pre-fire condition!

As with almost everything in life, each fire damage is a little different and as such requires a unique solution. The general process however stays the same. The following steps show our restoration process for a “typical” fire damage.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO® of Flower Mound office. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch technicians with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO® of Flower Mound technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO® of Flower Mound technicians use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. Using a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Setting up a containment for mold

2/15/2019 (Permalink)

Mold Remediation Setting up a containment for mold SERVPRO of Flower Mound technician taping cabinets

A local company called in SERVPRO of Flower Mound when they discovered they were in need of mold remediation. After years of wear and tear water permeated the carpet in their office space and left without remediation it grew mold. SERVPRO of Flower Mound ensured a protocol had been made and quickly got to work on the site. For those that do not know, mold remediation cannot begin until a containment has been set up. The containment ensures that mold from the affected area will not spread to unaffected areas. Here we see a SERVPRO of Flower Mound technician in PPE (Personal Protective Equipment) working on the containment. In addition to the tape a cover will be placed over the door and any other openings will be closed.