What to do until help arrives
Water damage to a business
A water heater breaks, the sink won’t stop running or some other clean water source causes damage to your home. You’ve called SERVPRO® and we’re on our way, but in the meantime there are some things you can do to help mitigate.
- Shut off the water source
- Turn off circuit breakers for wet areas of the building
- Remove as much excess water as possible
- Wipe excess water from word furniture
- Place aluminum foil or wood blocks between furniture legs and wet carpet
- Remove paintings and place them in a safe/dry are
You may have noticed I said ‘clean water source’ in the beginning of this post. Water from toilets, outside the home and any other contaminated source pose a different danger. When water damage has been caused by contaminated water we suggest avoiding all contact and washing your hands thoroughly after contact with contaminated items.
What happens when you don’t mitigate
Water damage untreated will likely end up with mold
Unbeknownst to you water entered into your home or commercial property. It sat and temperatures rose and fell, as they tend to do this time of year in Texas. Time goes by and by the time you stumble upon some unchecked cabinet, or unused corner of your property, mold has begun to grow. This is a more common cause of mold, but it gives us a chance to talk about the importance of mitigation.
Drying out your home or commercial property immediately after a water damage changes the size and severity of the damage and ultimately saves money and time. Ignoring a wet spot or choosing to not have an ERP (Emergency Readiness Plan) created for your property leaves you at risk.
For a complimentary ERP call SERVPRO of Flower Mound at (214) 250-1626.
"What are you guys doing?"
When it comes to water damage, especially in a home, a common question is “what are you guys going to do?” In a previous post I touched on the 6 Steps of Water Damage Restoration:
- Emergency Contact
- Inspection and Damage Assessment
- Water Removal/Water Extraction
- Drying and Dehumidification
- Cleaning and Sanitizing
In this post I want to shine light on the meat of the process so to speak, number three: water removal/water extraction. This step removes the majority of the water from your home/property which in turn reduces the drying time and also helps to prevent mold growth as well as secondary water damage. With the use of powerful pumps and truck-mounted vacuum units, SERVPRO is able to quickly remove hundreds or even thousands of gallons of water from your property.
Water Damage at a Local Bank
Inwood National Bank
Sunday evening as families were preparing for Christmas, a water line at a nearby bank burst and water began to flood the two story property. Proof that water damage can strike at any (and usually the most inconvenient) time. Commercial water restoration presents its own unique challenges, most importantly for the business owner, is that every hour spent cleaning is an hour of lost revenue. Thankfully the team members at SERVPRO of Flower Mound have the training, experience and equipment to manage water and flooding damage of all sizes. Whether it be a large water emergency, similar to the bank, or a smaller water damage event, SERVPRO of Flower Mound will respond quickly to mitigate the damage and manage the restoration project through to completion.
Have the resources to handle storms and disasters
Ready to take on any size disaster
SERVPRO of Flower Mound is proud to be a part of a national network of over 1,700 Franchises across the country and to have an elite Disaster Recovery Team within our repertoire. The elite large-loss specialists are prequalified to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Recent mobilizations of the Catastrophic Storm Response Teams include:
- 2018 Hurricane Michael
- 2017 California wildfires
- 2017 Hurricane Irma
- 2017 Hurricane Harvey
- 2016 Hurricane Matthew
- 2015 Tornado in Moore, Oklahoma
- 2015 Carolina floods
- 2014 Polar Vortex
- 2013 Boulder, Colorado Flooding
- 2012 Super Storm Sandy
- 2010 Nashville Floods
Should a storm or major event strike, call (972)420-4771.
Let our family take care of yours
The team that works and plays together
With offices across the country, technicians nationally certified and a factory that makes patented cleaning products SERVPRO is not a small company by any meaning of the word. SERVPRO of Flower Mound, however, distinguishes itself by being a franchise that has all of the means of a large corporation, while maintaining a family owned feeling. The credit for this falls onto the shoulders of our owner, John Mondy. Due to his scrupulous hiring standards and acceptance of “nothing short of amazing”, the team here at SERVPRO of Flower Mound is truly bonded like family. When disaster strikes and your family is in need of help, call ours. 24/7/365 we don't stop until we've made it "Like it never even happened." (972) 420-4771.
Restore vs Replace Mentality
Restoring even the most delicate belongings
The restore vs. replace mentality is one of the greatest assets SERVPRO of Flower Mound has. When it comes to making it "Like it never even happened." it’s impossible to overstate the importance of keeping as many of the original items as possible. This allows prices to stay down as the cost for restoration is 20% of the cost for replacement. More importantly restoring is the preferred option because whether we realize it or not, the things in our homes, even the most arbitrary, have some kind of sentimental value. The blanket you always grab when you watch a movie, the plate you put your Thanksgiving turkey on or the couch your grandparents gave you. Every item of yours is important and SERVPRO of Flower Mound will treat it as such.
Faster to any disaster
Faster than the speed of light, your SERVPRO of Flower Mound team
SERVPRO of Flower Mound works hard to be faster to any disaster. How fast is fast you may ask? Our work from start to finish, that is from the time you call our office to the moment the work is finished and we hand in the bill, is on average about 5 days. What does that look like in real life? Say your water heater broke just as you got to work on Monday morning. You call SERVPRO of Flower Mound at (972) 420-4771 right away. Within 4 hours we’re on site placing equipment and on the fifth day, Friday, your home is dry. Is this the case for every job? Certainly not, but the dedication to exceptional work and the importance of restoring your home in a timely manner remain exactly the same.
Highly trained staff
Training above the norm
At SERVPRO of Flower Mound our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: Initial Franchise Training (a 15-day hands-on course at the SERVPRO Corporate Training Facility), IICRC Training (standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses), Employee Certification Training, e-Learnings and Continuing Education Classes. In addition SERVPRO of Flower Mound is proud to employ two of the 35 individuals in the world certified as Triple Master Restorers. When you need a company you can trust with the things that matter most call SERVPRO of Flower Mound (972)420-4771.
Advanced equipment and technology
The most advanced equipment
The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Flower Mound Professionals to restore a property back to preloss condition quickly, reliably, and more effectively. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively. By using equipment such as thermal imagine cameras to identify the location of unwanted water, truck-mounted and portable extraction units for performing efficient water removal, high-velocity air movers that allow moisture to evaporate at a faster pace, air scrubbers to remove odors and control air quality, and OSHA-approved cleaning agents, SERVPRO of Flower Mound is invested in delivering the best quality service with the most advanced technology.