Recent Posts

Water Line Break Causes Water Damage to 90% of Commercial Building

8/31/2017 (Permalink)

Water Damage Water Line Break Causes Water Damage to 90% of Commercial Building SERVPRO of Flower Mound onsite at a commercial loss over the weekend.

Having to work weekends when you are usually off can be frustrating right? What if you went into the office and found it to be full of water and not sure where it all came from?

That was the case for this customer who came into the office Saturday morning only to find water throughout 90% of both their suites. They knew SERVPRO of Flower Mound was the team to call in order to restore their property quickly! Our production team arrived onsite and began the drying process in no time by extracting the water from all affected rooms.

A few short days and this property was back to preloss condition. The customer was grateful that we were able to get them back up and running so quickly!

Keep your business prepared with an Emergency Ready Profile from SERVPRO of Flower Mound!

8/23/2017 (Permalink)

Commercial Keep your business prepared with an Emergency Ready Profile from SERVPRO of Flower Mound! Our Emergency Ready Plan (ERP) is easily accessed through our mobile app!

Be Prepared In The Event of an Emergency!

Don't wait until a disaster strikes to create a plan! Be ready for whatever happens with our Emergency Ready Plan. SERVPRO of Flower Mound provides a free profile that will ensure your business and it's employees are prepared in the event of an emergency.

One of the benefits of our Emergency Ready Plan or ERP is that there is a mobile version available for all smartphones (Apple/Android). All of your important business information is in the palm of your hand!

Our professionally trained Project Manager will collect and review information pertaining to your business, walk the premises, and provide shut off tags during the inspection process. Once everything has been reviewed and approved they will schedule a time to then demonstrate how the mobile version operates and provide a printed version as well.

Want to learn more about the Emergency Ready Plan? Call today! 972-420-4771

Rescue MAT System Needed to Save a Beautiful Hardwood Floor

8/8/2017 (Permalink)

Water Damage Rescue MAT System Needed to Save a Beautiful Hardwood Floor Rescue MAT System in place to help restore the water damaged hardwood flooring

We received a call from our customer in Heath, Texas very concerned about his hardwood floors. When he spoke to Liberty Mutual (his insurance company) they told him to give us a call and get a MAT system out there as soon as possible! 

MAT Systems are used to dry out water-damaged hardwood flooring safely and effectively. This system uses the power of a high-pressure blower to draw moisture right through the surface of the floor. Two mat sizes make it easy to custom fit to any floor layout.

You will see in the photo that several mats were laid out in the affected area to draw the water from the flooring. We are proud to have the latest technology for water restoration from moisture meters and thermal cameras to injection drying and rescue mat systems like this one.

For more information on SERVPRO of Flower Mounds water restoration services check out our Official Website or give us a call today! 972-420-4771

SERVPRO of Flower Mound Provides Trauma Cleanup Services

8/8/2017 (Permalink)

Biohazard SERVPRO of Flower Mound Provides Trauma Cleanup Services Removal of the seat and backing in this dining room from a trauma scene

Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Flower Mound will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers.

These circumstances called for cleanup of blood and other matter. Due to the set time and amount it required removal of the seat and backing in this dining area. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

If you or someone you know is in need of trauma or biohazard cleanup give SERVPRO of Flower Mound a call today 972-420-4771

No job is to large for SERVPRO of Flower Mound or SERVPRO's Disaster Recovery Team

8/8/2017 (Permalink)

Storm Damage No job is to large for SERVPRO of Flower Mound or SERVPRO's Disaster Recovery Team SERVPRO of Flower Mound is excited to announce we will soon be the proud owners of this awesome desiccant and generator package!

SERVPRO's Disaster Recovery Team

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. 

SERVPRO of Flower Mound is excited to announce that we will soon be the proud owners of a large desiccant and generator to assist not only our customers but other franchises as well! Keep an eye out on our Official Facebook Page

What does the fire restoration process typically look like?

8/3/2017 (Permalink)

Fire Damage What does the fire restoration process typically look like? SERVPRO of Flower Mound is here to help 24/7 after your fire damage!

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (972) 420-4771

Customer found mold when they came back from vacation!

8/3/2017 (Permalink)

Mold Remediation Customer found mold when they came back from vacation! Microbial growth in the master bedroom.

Our customer was in the UK for 3 weeks and came home to find mold in there master closet, bathroom, and bedroom. There was also water damage in the adjacent rooms that needed to be taken care of.

We removed carpet, pad, baseboards, and wood flooring that was saturated and had been sitting. Due to the amount of microbial growth a mold assessment consultant was required to provide a remediation protocol. Once we received the protocol outlining the  scope of work we were able to get started!

Our protocol included setting up containment, air scrubbers, cleaning the contents, and removing all affected materials. After HEPA vacuuming, wire brushing and sealing the affected studs with an antimicrobial encapsulating paint our job was ready for clearance testing.

The mold assessment consultant came back with an all clear test and our office issued the remediation certificate to the customer. As a licensed mold remediation contractor SERVPRO of Flower Mound is here to help with your remediation needs 24/7.

The pattern may look interesting but mold is no joke!

7/20/2017 (Permalink)

Mold Remediation The pattern may look interesting but mold is no joke! Mold contamination shown throughout the garage

SERVPRO of Flower Mound Onsite

Our office is licensed with the state of Texas to perform mold remediation services. When a contamination reaches over 25 contiguous square feet we are required to call in a mold assessment consultant to take air samples and draw up a remediation protocol and clear the project once it has been completed. You'll see in this photo it was clearly necessary as this is just one room showing the growth.  

The Mold Remediation Process

Every mold damage scenario is different, and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - 972-420-4771
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Common Mold Misconceptions

It’s easy to understand why many people struggle to grasp the facts and issues surrounding indoor mold because sensational news stories and advertising cloud and obscure the real issues. Educate yourself with the facts about mold and learn about the mold remediation process.

Busted Windows, Falling Drywall and Insulation Isn't Our Idea of a Fun Friday Night

7/20/2017 (Permalink)

Storm Damage Busted Windows, Falling Drywall and Insulation Isn't Our Idea of a Fun Friday Night Broken windows, fallen ceiling, and debris from outside laying on the floor after the storm.

When a severe storm came through Flower Mound several homes and businesses were affected. After the storm board ups, demo, water restoration, roof tarps, and debri haul off were required. All of these were required on this one home.

The hail not only affected the roof causing the ceiling in multiple rooms to fall in but the windows were busted out which caused debris from the outdoors to fly in. You'll notice in the picture a tree branch is laying among the drywall and insulation on the floor.

Our highly trained team boarded up all of the broken windows, removed the debris, restored the structure, and cleaned the carpets. The customer was surprised at the difference from after the storm to when we completed the scope of work. SERVPRO of Flower Mound is here to help 24/7!

Severe Hail Storm Requires Board Ups and Tarps Across Flower Mound

7/19/2017 (Permalink)

Storm Damage Severe Hail Storm Requires Board Ups and Tarps Across Flower Mound Board up on a back door in Flower Mound, Texas.

Restoring storm damaged properties is the cornerstone of our business! Our highly trained professionals use specialized equipment and advanced training to quickly restore your Flower Mound property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

We were onsite fast for this Flower Mound resident after the storm. Our production team boarded up 90% of the windows on the home that were blown out by the hail. Due to the windows being broken in the home the rain poured in causing severe water damage. We packed the home out and stored the contents during the restoration process.

Once the structure reached its drying goal we were able to bring the contents back into the home and get our customer back to normal. Not only were they surprised at how much damage was caused during the storm but also how quickly that damage was fixed after the storm!

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Flower Mound is close by and ready to respond to your flood or storm damage emergency. Give us a call today! 972-420-4771